Dear Parents / Carers
We think that we have resolved the issue of meals being ordered in error on Wednesday, Thursday and Friday this week
In order to solve the problem we have had to cancel all of the orders placed for those dates. The incorrect orders had overwritten the meal items that had been ordered for these three days adly so this information has been lost
If possible please can you go into ParentMail and add your meal orders for the rest of this week - we have opened up the system so you should be able to do this now.
Any charges accidentally made against accounts should have been cleared by removing the orders for these dates
Apologies for the inconvenience caused.
Regards
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Dear Parents / Carers
We are aware that there is an issue with ParentMail meal orders
We are looking into this and will let you know when it has been resolved
Regards